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What to Look For in a Mold Remediation Company

What to Look For in a Mold Remediation Company

Discovering mold in your home is never fun, but real problems can arise when you try to remove it. If you’ve attempted to do it yourself, you’ve probably learned the hard way just how persistent mold can be. You need professional assistance, but where from? There seems to be a never-ending supply of businesses vying for your attention.

If that sounds like your situation, you’re in the right place. We’ll take you through everything you need to look for from a mold remediation company, so you can rest assured your money is going to the right place.

What Should I Look For in a Reputable Mold Remediation Company?

1. They Take the Problem Seriously

Mold is often looked upon as a purely aesthetic problem. It’s unpleasant to look at and even more unpleasant to smell. However, the seriousness of mold in your home is much deeper than surface level. Mold growth can lead to adverse health effects from breathing in harmful spores and even damage your home’s structural integrity if left untreated. You need to know the provider you’re using takes their role seriously. 

2. They Possess Liability Insurance

This is a must. If the removal service you use doesn’t have liability insurance in writing, they aren’t fit to complete the job. Without liability insurance, the team that did the damage can’t be held responsible if anything goes wrong on the job. This puts you in a significantly vulnerable position. Don’t take the risk. 

3. They Have Extensive Experience

An experienced company is a company you can trust. Of course, plenty of good start-ups are out there, but they can be risky to invest in. A business with years of experience is a much safer bet, and this experience will be noticeable from your first conversation. Remember, though, the age of the business itself isn’t the only important factor here. You also need to know that the employees themselves have experience. 

4. They Are IICRC Certified

If you aren’t familiar with this certification, don’t worry, but the mold removal service you choose to use should be. IICRC stands for the Institute of Inspection, Cleaning, and Restoration and is standard for any remediation business with the proper credentials. You can usually find out whether your chosen business has this certificate via a simple Google search or by asking directly!

5. All Workers Wear Protective Gear

As we said at the beginning of our list, mold is no joke. If the removal service workers aren’t wearing sufficient protective gear when they arrive, that’s a clear indication that they don’t take their role seriously. Mold isn’t merely potentially harmful to the people in your home; it’s detrimental to anyone in contact. The removal service should be acutely aware of this. 

6. They Complete Testing Before and After Treatment

A good removal service doesn’t just perform the removal itself; they also ensure it’s gone permanently. This means performing the proper testing both before and after they’ve completed the removal. Without these crucial tests, there’s no telling whether the mold has resisted the treatment, meaning it may resurface in a few weeks’ time.

Black Mold on Green Wall

7. They Provide You With a Written Contract

Written contracts are a must for any business deal. They protect both you and the company you’re working with to ensure proper completion and compensation. Not only that, but the contract should detail their process and guarantee mold removal. The absence of one is a huge red flag. 

8. They Actually Remove the Mold

This might sound obvious, but you’d be surprised. Some so-called ‘removal’ services don’t remove the mold; they simply ‘seal’ or ‘cover’ it. This is not an adequate solution. No matter what a business may tell you, direct removal is the only way to truly deal with the problem. 

9. They Charge a Reasonable Price Based on the Competition

Shopping around is always a wise idea, especially regarding work in your home. Compare multiple business rates from similar businesses and see how they stand up. If it’s too high or too low, then they probably aren’t the most trustworthy company to work with. It can be tempting to go for the lowest price, but this can directly impact the quality of service you receive. Resist temptation and pay for quality and consistency. 

10. They Have Positive Reviews from Previous Customers

Nothing speaks to quality better than previously satisfied customers, so when browsing a company’s website, always keep an eye out for reviews and testimonials. You should also Google the business’s reputation, as they will naturally only keep the best reviews on their own site. You need the full picture before putting your money towards anything. 

What Questions Should I Ask a Mold Remediation Company Before Hiring Them?

All the pointers we’ve listed above are necessary to ensure your home is properly treated, but getting access to this information isn’t always the easiest. Luckily, there are multiple questions you can ask directly that should get you the information you need. You don’t need to word them exactly as we have, but these are great for getting started:

  • Do you consider mold to be a potential health hazard?
  • Do you document your process?
  • How do you test the environment?
  • Are you properly insured?
  • Do all of your workers wear protective gear?
  • Is your equipment wrapped when not in use?

Don’t be afraid of being too direct with the company you’re looking to hire. If they’re up to scratch, they should expect these questions. Better yet, they should provide the information upfront before you ask! 

Final Thoughts

Mold doesn’t go away on its own, so you need to hire the right people ASAP to get the job done. At All Dry USA, we pride ourselves on excellent mold removal services with permanent results – and an eco-friendly mindset. Get in touch today and discover why we’ve been a firm favorite of local clients for years.


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