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What to Do When a Roofing Emergency Occurs

Roofing emergencies can vary, but they share one common factor: they threaten the safety of the people inside the building. For companies, issues with the roof can hinder business operations. A roof emergency can arise from neglect, weather, or other man-made issues. No matter the type of emergency, there are steps to take when a roofing emergency occurs. Experts at All Dry USA can advise and assist in these situations to lessen the stress of the emergency.

Types of Emergencies

As mentioned, there are a few types of emergencies. The severity can vary, but all require immediate attention. Some examples of emergencies include:

  • Natural disasters like hurricanes, tornadoes, explosions, and implosions that result in roof blow-off
  • Obsolete equipment on the roof that causes problematic leaks
  • Roof collapse from ponding water or heavy snowfall
  • A tree collapsed onto the home or business

If one of these disasters is a risk for you, you need to have a game plan. Here is what to do in a roofing emergency.

 Connect with a Roofer in Advance

If you have a relationship with a roofing contractor or business prior to an emergency, you will know you are hiring a quality company versus the first available option.

To establish this relationship, determine how quickly contractors can respond, access to necessary materials, and their authorization level for your roof system.

If you build this relationship in advance, you can also get the best quote instead of being taken advantage of by a stranger.

Collect Damage Information

After a roofing emergency, you need to take photos and assess the damage. If it is safe, you should measure the extent of the damage (like the size of the collapse). If it is unsafe to do this, just approximate based on prior knowledge of roof height.

Establish Severity

Depending on the severity, you may need to relocate your home or stop production or business operations. Think about this from a liability and safety standpoint.

The most urgent need is for physical safety followed by the necessary roofing work. Knowing the severity will help determine the type of repairs needed.

Contact the Contractor 

Remember the importance of establishing that relationship early on with a roofer? Now it is time to call in on that and get in touch with a contractor.

Even if it is not critical, contact immediately. You need to let the contractor know about the emergency, so they can allocate resources accordingly and get to work as soon as possible.

Share Information

For a contractor to perform the best work, they need all the information. This includes any pictures taken and answers to questions like:

  • What materials (and amount) are needed?
  • Is a generator needed or is power still available?
  • Is a repair sufficient or will this be a replacement?
  • What is your timeline for repair? Would you be willing to pay overtime?
  • How many crew members will be necessary?

Contact Insurance

If you have homeowner’s or business insurance, you should be in communication with them throughout this process. There will be a claims process and other steps to take for financial coverage.

By staying in touch throughout the process, you can ensure the insurance provides the promised coverage to alleviate financial burdens. An emergency is never desired, and a roofing emergency can be costly. Communicating with your insurance will be pivotal in this process.

Be Careful 

When choosing a contractor, proceed with caution. If you sustained damage after a major storm, you might find people promising quick fixes at a cheap rate. This quick fix normally comes with subpar workmanship without a thorough evaluation of the damage. Be wary of quick fixes and contractors who are not asking thorough questions.

This also applies to proceeding with physical safety. You should not try to reenter the structure or go on the roof if you are not sure about the integrity of the structure. Your life and wellbeing are not worth the risk!

Ask Questions

If you have lingering questions or concerns, reach out to All Dry USA for a consultation before an emergency ever takes place. We offer emergency services and roof repairs. We can also work with insurance to help with the stress of finances following an unexpected event. Our services are thorough, cost-efficient, and adaptable to your needs. Just know you are in good hands, and we can put a roof back over your head, safe and sound!

Ben Suiskind

Chief Executive Officer at All Dry USA
With Ben’s knowledge, and visionary leadership, All Dry USA has expanded into a national, full-service property damage restoration company with multiple locations across the United States. Ben holds numerous specialty licenses and certifications in restoration and construction.
Ben Suiskind

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